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le quali au mieux de sa forme [200802]

An inquiry "MÉTIER" by Anika Michalowska published in Marketing Magazine nr119 - February 2008
Download the article... (french version)
[pdf 1122 Ko]
 
The qualitative study tools which help in innovation [200712]

The SEMO file 08-11-07
Download the presentation... (french version)
[pdf 638 Ko]
 
Online qualitative studies: what role do they have? [200712]

The SEMO file 08-11-07
Download the presentation... (french version)

[pdf 483 Ko]
 
Nespresso : Who else ? [200712]

The Nespresso model has gained followers as far as the automobile industry


The offer: a continual service, a constant quality
We are witnessing a major sectorial evolution in the automobile industry: service today is aggregated to the product, to the point where service and product constitute from now on the two indissociable figures of the automobile object to come.
As proof: The serenity (Renault) or the Full Service Plan (Toyota), the Car Without Worry formula (Axa) or the Auto Lease / Full Service (Dexia) to name just a few.

From the participants point of vue : Fusing skills
The builders now offer financial help and insurance and the insurers-banks add in their contracts maintenance and repair formulas. The financial workers tend to underline the functional benefit of their offer (guaranty of a continued mobility – Dexia) while the builders, who must defuse the worry of uncontrollable expenses, devote themselves to promise good management (“serenely pilot the automobile budget” - Renault)

• Why does the evolution go towards more product-service integration?
• What consequences on the on the professions in the automobile industry?
• What consequences on the relation to the products?
Read the article... (english version)
 
Confucianism in the lives of Chinese people today [200709]

Confucius, its founder, lived over 2000 years ago in very troubled times, in which the people suffered. His goal was to restore harmony, social order and peace by emphasizing the respect of traditions, of the legitimacy of power and of social hierarchy. Confucianism sermons a society of duty.
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Twingo 2: How to replace a mythic model? [200707]

Each month, the automobile team at Sorgem reacts to current news in the automotive industry.
For the automobile builders, replacing a "mythic" vehicle is a difficult task: as Barthes said of the DS in 1957, the mythic car falls from the sky... and if the Twingo #1 is today an original mythical figure, the delay of its replacement indicates a difficult gestation: this procrastination, due in part to the unfavorable research study results, has revealed a febrile builder at a time when the fate of the Twingo 2 needs to be decided.
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ADULTEEN GENERATION [200706]

Skyrock and Sorgem decipher and reveal new potential for the 25 to 45 adult group.

Sorgem has lead numerous studies on adult contemporary targets : a complex and sensitive field of investigation because this entire generation on its own (hinging between the generation of 68 and the new NTICS generation), is also one of all paradoxes: a group broken by its hyper-individualism, its contradictions and the ways of resolution of its « mature » construction.
Read the article... (french version)
 
INTERNET : NEW DESIRE FOR 'HUMANISM' [200704]

Exploring the link between the Web 2.0 phenomenon and the included ads
Knowledge, respect of others, concern for the environment all become desirable and key selling points for brands.

Download our full analysis... (french version)
[pdf 1,3 Mo]